Shipping policy

DELIVERY TIMES
All items are dispatched within 2 working days. We are very flexible and love helping out whenever we can so if you need your order in a rush or want to get a special shipping service then please just contact us and we will always try our best to accommodate your request. 

UK- Estimated within 3-4 working days of dispatch 
EUROPE- Estimated within 5-12 working days of dispatch
REST OF WORLD- Estimated within 12-14 working days of dispatch

ADDITIONAL INFO
*Please ensure you have double checked your supplied postage address, we can only ship to this address and failure to provide the correct details may mean that your goods are sent to an incorrect address. If this happens we are not responsible for the goods, they may eventually be returned to us but this can takes weeks and we will have to charge an additional shipping fee to resend them to you at your correct address.

*When ordering from overseas higher value items may be subject to import taxes and duties that are levied by your country. 

WHERE IS MY ORDER?
We take customer service and satisfaction very seriously and nearly all our shirts arrive a little earlier than the estimated delivery time but if the estimated dispatch and shipping times for your location has passed and you still haven't received your order please contact us immediately at: info@emeraldire.com Please note that we will need to wait 14 days from the date of dispatch before we can investigate the non-arrival of an item sent by First Class Mail or 21 days for International orders.

Please double check your order has not been delivered to a neighbour or that you have not received a missed delivery card, in most cases this is the explanation for a lost order. Please note that we are not responsible for non-collection of an order at a  depot if you have ignored a missed delivery card.